Shipping policy
Shipping Policy
Thank you for shopping with Tailyra. We are committed to providing reliable shipping and a smooth delivery experience for all our customers.
Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times:
* United Kingdom: 5–10 business days
* Europe: 7–14 business days
* International orders: 7–20 business days
Please note that delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Costs
We offer free shipping on qualifying orders. Any applicable shipping fees will be displayed at checkout before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Delayed or Lost Orders
If your order is delayed or appears lost, please contact us and we will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging.
Customs and Import Taxes
International customers may be responsible for customs duties or import taxes depending on their country’s regulations.
Contact Us
If you have any questions regarding shipping, please contact us at:
tailyrastore@gmail.com